|Option Cost & Delivery Time|
|ORDERS OVER $50 RECEIVE FREE SHIPPING WITHIN THE CONTINENTAL UNITED STATES
(We select carrier service: UPS, Spee-Dee, or USPS)
***ORDERS Over 20 lbs Billed at Cost***
Few orders are over 20 pounds. If in doubt please call (608) 251-4051
|About Your Order
· Orders over $50 that qualify for free shipping will still qualify if they unavoidably drop below $50, e.g. product ordered is discontinued, etc.
· Order with confidence: We guarantee our products and services.
|We will do our best to process and ship each order the day or day after we receive it. The US Postal Service picks up Monday through Saturday; UPS and Spee-Dee, Monday through Friday.|
|PLEASE NOTE: When stock is available we ship as soon as possible, often the same day, or within 24-48 hours, sundays excepted. If stock is unavailable you will receive timely notification and a refund will be issued if you choose to cancel any out of stock or backordered items.|
|PLEASE NOTE: Once your order has been processed and shipped delivery time is entirely out of our control. Normally shipping services are quite fast and efficient, but weather and other unpredictable factors, may delay deliveries. We cannot be responsible for delivery delays once an order has shipped.|
|All flat rate ($3.95) packages may be sent UPS, Spee-Dee, or USPS Priority Mail according to what is best and least expensive as determined by The Soap Opera.
If you have time constraints or prefer a specific carrier please let us know we can work with you, most commonly by having the customer pay the difference if it will not arrive in time by our standard method.
Expedited Shipping: Please contact us at [email protected] or 608-251-4051 if your order has to arrive more quickly than ground service can manage. We will give you the estimated shipping charge; for example, Priority Mail Express, 1 or 2 days to New York, NY, $52.00 for a 5 pound package.
All Overseas Orders (including Canada, Latin America, South America):
We ship using USPS Priority Mail International (with insurance). Before processing your order, we will inform you of the estimated cost of shipping. If you approve of the shipping estimate, we will process your order and send you and invoice via Square for the actual shipping charges incurred.
*We are unable to ship come products Overseas due to supplier relationships. Including but not limited to Burt’s Bees.
SPECIAL NOTE ON OVERSEAS SHIPPING RATES:
For overseas orders, we charge exactly what the U.S. Post Office charges us. Yes, major firms, such as Amazon, for example, do offer less costly overseas shipping options because, as a giant international company, they have much more leverage with shippers. For example, Amazon has an arrangement with the U.S. Postal Service in which the U.S. Post Office makes Sunday deliveries, at regular rates, for Amazon in busy U.S. delivery areas. Additionally, major firms, such as Amazon, often maintain their own fulfillment centers in other countries. By contrast, we are a single store in Wisconsin, so we must pay basically what any private citizen pays for shipping, and unfortunately, without negotiated discounts, shipping outside the U.S. using the U.S. Post Office can be very costly.
ORDERS WITH DIFFERING BILLING AND SHIPPING ADDRESSES:
All orders wishing to be shipped to an address other than the billing address will be subject to an additional layer of security for The Soap Opera® as well as the credit card holder. These measures include, but is not limited to, confirming the identity of the billing individual via order history, phone contact or email contact.
Thank you for your kind understanding.